Your order is usually processed within 1–2 business days.
The average delivery time is approximately 5 to 12 business days.

At Izumax, shipping is always FREE, no matter where you are.

Unfortunately, damage during shipping can happen.
As the customer, this is of course not your responsibility.
Please contact our customer service right away and include photos of the damage in your email.

Most orders arrive on time, but occasional delays may occur.
If you haven't received your order within 3 days after the expected delivery date, please email us. We're happy to assist you!

Yes! We offer a 14-day return and exchange policy.
If you're not satisfied with your purchase, just contact us and we'll guide you through the process.

Absolutely. All payments are processed through secure 256-bit SSL encryption, ensuring your personal and payment information stays protected at all times.